So I had this idea of writing about something that I care about, each day. Thoughts and tips on...

How to create your value proposition Do you engage with your customer in a way that binds you...

Understanding your customer journey 1) Chunk their journey into stages: from where they start...

How to value your customer 1 strategy, 3 simple steps Ask yourself. On a score from 1 - 10 (1...

I live in North Devon, the land of beautiful unspoilt beaches, easy-living and close communities....